Data Storage & Management Ltd T/A DSM was registered as a Limited Company in September 1998. In the following year (1999) DSM achieved its first ISO Quality Standard having demonstrated its intention to put systems and structures in place to support the consistent provision of a reliable and cost effective service to its customers.
DSM has maintained its ISO Quality Standard since 1999 (now ISO 9001:2008) and in 2011 the company achieved the ISO Information Security Standard 27001:2005 and became one of a very small number of Records Management Companies in Ireland to achieve this standard.
DSM employs a staff of 10 people several of whom have been with the Company since it commenced trading in 1998. All of DSM's staff are highly trained and dedicated to ensuring that DSM responds quickly and effectively to the needs of its customers at all times. In DSM we highly value all of you our customers and recognise that without your loyalty and support DSM would not be able to continue to provide a stable and viable business and meet your needs on the long-term.
Security and confidentiality are at the heart of DSM's commitment to customers. In this regard DSM provides a state-of-the-art facility comprising 23,410 square feet of warehouse, vault and office accommodation all of which is protected by CCTV and externally monitored burglar and fire alarms.
All of DSM's staff have signed confidentiality agreements as part of their contract of employment with DSM. All items in storage i.e. boxes, files, media cases, media tapes etc. are listed on DSM's comprehensive database and customers are provided with on-line access to this database by means of individual user names and passwords.
Customers are provided with 24 hour access to the following services on-line as a value-added service:
Full inventory of all items in storage is made available to customers
Retrievals can be ordered on-line from any remote internet location
Customers can catalogue all files/media tapes individually on DSM's database
Customers can track and trace all items as these are retrieved and returned to customers
We welcome your feedback at all times and we will continue to be as flexible as possible in seeking to achieve our business mission to respond to your records management needs in the most cost-effective and consistently efficient manner.